Company name: DrukWare
E-mail: geertjan@drukware.nl

KVK-nr.: 04073521
BTW-nr.: NL0596.63.522.B01
BIC: ABNANL2A
IBAN: NL77ABNA0508904145

Terms & Conditions

General terms of delivery and personal details and privacy

1. GENERAL

1.1. These terms of delivery are applicable for discounts, orders and agreements of DrukWare. With the accomplishment of an agreement between client and DrukWare, according to the procedure defined in this conditions, the client declares to agree on this conditions.

1.2. All rights and responsibilities, as mentioned in these terms of delivery and in possible further agreements that are conditioned by DrukWare, are likewise conditioned for agents or other third parties turned on by DrukWare.

1.3. Aberrations on these conditions are solely valid if a written agreement between client and DrukWare is available.

1.4. DrukWare has the right to alter these terms and conditions and the contents of the website at all times. The thus altered terms and conditions shall apply to all new contracts entered into.

2. OFFERS AND QUOTATIONS

2.1. All offers and discounts shown on the DrukWare website are valid for a limited period. DrukWare has the right to withdraw discounts at all times. All offers and discounts are valid upon availability of the products. Changes in offers or discounts are preserved.

2.2. DrukWare and a client has come to an agreement after the client has placed an order by means of filling in the complete order-form on the website of DrukWare and hitting the “Place order!”-button. Hereby the client also declares that the information he/she provided is correct. DrukWare will confirm the receipt of the order by sending a receipt-confirmation to the e-mailaddress provided by the client.

2.3. The administration of DrukWare will show the latest status on all orders provided to DrukWare by the client, the invoices paid and payable by the client and the completed and planned deliveries of DrukWare, unless proven otherwise. DrukWare will acknowledge electronical communication as proof. This is also acknowledged by the client with accepting these terms.

3. PRICES, RATES AND PAYMENTS

3.1. All prices given by DrukWare shall be in euros, including 6% turnover tax (unless stated otherwise) and excluding other statutory surcharges or other compulsory surcharges by government, unless explicitly stated otherwise. Delivery costs are not included in prices. Delivery costs will be charged on each order (unless explicitly agreed otherwise). The amount of the delivery costs can be found on Internet or shall be made known before buyer places an order. For each shipment within the Netherlands towards 10kg a contribution of €15,50 euro will be charged for handling- and shipment per order. Special rates are charged for shipments above 10kg, shipments with extra insurance or shipments abroad.

3.2. All invoices will be paid by the client without discount or compensation, within fourteen (5) days after date of invoice, unless written agreed upon otherwise.

3.3. If the client violates the payment-agreement, DrukWare is allowed to dissolve the agreement immediately or to postpone its commitments. Furthermore DrukWare is allowed to refuse a client admittance to the DrukWare system or website.

3.4. Interim changes in pricing by the manufacturer of reserverd or ordered products will be passed on to the client.

4. DELIVERIES AND TERM OF SHIPMENT

4.1. Shipments will be executed world-wide.

4.2. The standard term of shipping is at most ten (10) working days after receipt of the payment, unless stated otherwise on the website of DrukWare. The terms of shipping are an indicator.

4.3. The term of shipping of products will be thirty (30) working days at most.

4.4. When the agreed term of shipment will be exceeded by DrukWare, for any reason whatsoever, the client will be informed in writing by DrukWare immediately (per fax, letter or e-mail). In this case the client has the right to annul the agreement with DrukWare in writing (per letter, e-mail or by telephone).

4.5. Already fulfilled payments by the client will be refunded by DrukWare as soon as possible, but at least within fourteen (14) working days, after receipt of the written annul (article 4.4). The amount to be paid will be deposited on the clients bank account.

4.6. DrukWare is qualified to deliver the order of the client in two or multiple shipments.

4.7. To combine orders in one shipment, models can be hold on stock by request of the client for a maximum of twelve (12) working days. Deviations are only possible on writing of the client and after agreement of DrukWare.

5. FORCE MAJEURE

5.1. If DrukWare cannot meet its obligations towards the buyer due to a non-attributable shortcoming (force majeure), the fulfillment of the obligations shall be suspended for the term that the circumstances beyond its control last.

5.2. Circumstances as mentioned in article 5.1 are e.g. disturbances in manufacturing, energy- or material supplies, delays in transport, a strike or any of these circumstances at our suppliers.

6. RISK

6.1. At the delivery of the product(s), or the moment that can reasonably be considered as delivery of the product(s), any risks related to the product(s) will be passed on from DrukWare to the client.

7. INTELLECTUAL AND INDUSTRIAL RIGHTS OF OWNERSHIP

7.1. The client is obliged to respect all the intellectual and industrial rights of ownership of the by DrukWare delivered product(s).

7.2. DrukWare does not guarantee that delivered product(s) do not violate intellectual or industrial rights of ownership of third parties. DrukWare does not accept liability in case of any claims from third parties based on the proposition that DrukWare has violated any rights of third parties with a delivered product.

8. ORDERING AND COMMUNICATION

8.1. DrukWare is not responsible for any misunderstanding, damage, delays or errors due to electronic communication on the Internet or any other communication between the client and DrukWare or between DrukWare and third parties in relation to the client.

9. RETURN PERIOD

9.1. After the client received the ordered products, the client is allowed to dissolve the agreement with DrukWare within seven (7) working days. This can be done without stating a reason.

9.2. If the client wishes to dissolve the agreement as mentioned in article 9.1, the client is committed to do this in a writing (e-mail, letter or fax) to DrukWare. The client is bound to return – after considered DrukWare – the products to a determined return address. The client is committed to support forwarding-charges and risks in the transport.

9.3. If the client has done any payment at the moment the client wishes to dissolve the agreement with DrukWare as stated in article 9.1 and 9.2, DrukWare will refund these payments within fourteen (14) working days after receival of the returned products. The refunded amount will be decreased with the specially added costs made by DrukWare.

9.4. On legal ground DrukWare is granted to refuse returned products or refund the paid amount partly, if there is a presumption that the product is opened, used, or damaged by debt of the client.

9.5. If DrukWare has the notion that a returned product is damaged by means of act or neglect by the client, or differently is at the risk of the client, DrukWare will inform the client in a writing (e-mail or letter) or by phone. DrukWare is allowed to decrease the already by the client paid amount with the depreciation of the product.